LG Vu… Is it normal to have factory pre-set pin 1 and pin 2 codes?

I know the preset code access is 0000, that works.But when I tried to do the handset lock, the pin 1 was already set and when I tried FDN, the pin 2 was set as well.  I tried 0000 and it didn’t work.  From my google searching, these pin numbers are in my SIM card? >Do you think I can call customer service for them to tell me what these pin numbers are?>Or does doing a factory default master reset on my phone reset these numbers?>And finally, if these pin 1 and 2 are preset, anyone know the numbers?Thanks…

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