Archive for May, 2009

Is it time sweeping changes were made to our early20th century power distribution and telecom systems?

Telecom company wants to lay a cable around equator, but it turned out that the cable they’ve got is 1km short

what is the average salary for an experienced office/telecom administrator in the USA?

A Tech Support Hero is Something to Be

Organic Technology Consultant Adria Richards of Aden Networks , model Zendesk customer and blogger on But You’re A Girl , has a daily web show called Ask Adria . We've mentioned Adria before (see There are Women Out There that Wants to Wear Your Stuff ) when she called us out and made us aware that our tee line was men-only. This week Adria has received a copy of our new tee line, and has dedicated her Tuesday show to talk about her many years of experience with various help desk systems titled "Be a Tech Support Hero with Zendesk". Get some insight from a person in the know and watch the show. We've embedded it here (it's approx one hour), and love it. Not (only) because Adria is a big Zendesk fan, but also because Adria talks about these things in a way we all can relate to. Adria, you got some big fans here too!

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Amsterdam Meetup

Zendesk meetups have mostly taken place in the US and APAC region. But that's going to change as we're now announcing the first in a series of European meetups. This one is to take place in Amsterdam on Tuesday June 9 from 6-8pm at Café Restaurant Dauphine . Yours truly is in town for SIIA OnDemand Europe 2009 and we wanted to take advantage of the trip to reach out to Zendesk customers, partners and friends in the Netherlands. The Netherlands is not our largest market, but we hope to see as many as possible of the ~100 Dutch companies and organizations that have taken Zendesk for a spin. As always please RSVP via the event's Facebook page . Everybody's welcome. See you in the bar! Stay tuned for news on Hamburg, London and Copenhagen meetups.

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Boston HQ Sneak Peek

On this quiet and uneventful Memorial Day we hereby offer a sneak peek at the new Boston Zendesk headquarters, where the sun always shines, and the buddha machines quietly hum in harmony as tickets are being resolved and new features being designed.

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financial engineering or telecom engineering in Singapore?

Does anyone know how to contact the Dutch telecom company Telfort by e-mail without going through theirwebsite

SSO with Django

Django is a high-level Python Web framework that encourages rapid development and clean, pragmatic design. Jon Gales is a Django/Python developer and he has recently posted instructions on how to enable Zendesk remote authentication with Django. Jon writes on his blog: I had a pleasant time yesterday hooking Zendesk into an existing Django site. Their API has a hook for remote authentication which is a lot easier than their chart makes it look. Actually it was accomplished in only a couple lines of Python.  To the user it’s all transparent. Kudos to Zendesk on making it so easy. Thanks to Jon for sharing and good luck and have fun to all Django developers out there. You can read more on the Zendesk Remote Authentication API in our developer section.

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Zendesk Buddha Machine v2

Together for the first time. Zengirl and Zenbaby presenting the new Zendesk Buddha Machine version 2. With new tunes, pitch control, slimmer packaging and an even greener Zendesk green. Share your Zenfessions to get your own ZBM2!

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